Frequently Asked Questions | DirectorySigns.artsNprints.com

 

 

Frequently Asked Questions (FAQs) | DirectorySigns.artsNprints.com

Welcome to the DirectorySigns Help Center — your one-stop resource for all common queries about society directory name boards, owner nameplates, and custom lobby signage solutions.
We’ve compiled the most frequently asked questions to guide customers and housing societies through the ordering, customization, and delivery process with complete transparency.

About Directory Signs

Q1. What are Society Directory Name Boards?
Directory signs are custom-designed boards installed in apartment lobbies, building entrances, or reception areas displaying the list of owners, tenants, or offices floor-wise. They help guests, visitors, and service personnel identify flats or units easily.

Q2. Who are your primary customers?
We cater to housing societies, builders, property managers, resorts, hotels, lodges, guest houses, PGs, schools, colleges, and offices across India.

Q3. What makes DirectorySigns.artsNprints.com different?
We specialize in custom-made, durable, all-weather directory signs with options across acrylic, ACP, HPL, Hylum, modular, and metal finishes — all designed, produced, and delivered under one roof with pre-production proof approval and 24/365 support.

Design & Customization

Q4. Can I customize the design, font, and color?
Absolutely. Every order is fully customizable — from layout, color scheme, text format (e.g., “Mr./Mrs.”, “Smt./Shri”), to material and size.

Q5. How do I share the names or details for engraving or printing?
You can upload an Excel/PDF file or simply send details via WhatsApp (9036882889) or email after placing your order. Our design team will prepare and share a digital proof for approval before production.

Q6. Can the same design be replicated for multiple buildings or wings?
Yes. Once a master design is approved, we can replicate it for multiple blocks or towers while maintaining brand and layout consistency.

Materials & Sizes

Q7. What materials are available for directory boards?
We offer durable options such as:

  • Acrylic (clear, frosted, or colored)

  • ACP panels with brushed or matte finish

  • HPL & Hylum sheets with premium texture

  • Modular signage systems for interchangeable name slots

  • Metal-based options (Brass, Stainless Steel, Titanium)

Q8. What are the standard nameplate sizes?
We offer standardized and custom combinations:

  • 1×11″, 1.5×11″, 2×11″ (for initials or short names)

  • 1×14″, 1.5×14″, 2×14″ (for titles like Shri/Smt.)

  • 1×16″, 1.5×16″, 2×16″ (for full names)

  • Back panels from 12×12” to 18×24” depending on the number of names per floor.

Order & Payment

Q9. How do I place an order?
Visit DirectorySigns.artsNprints.com, browse your preferred material, choose the size, upload your data, and confirm your order online.

Q10. Do you offer Cash on Delivery (COD)?
Since all products are custom-made, we currently accept prepaid orders only via secure online payment gateways.

Q11. Can I get a quotation for bulk or institutional orders?
Yes. For housing societies, corporate offices, or builders placing bulk orders (10+ units), reach our corporate team at 📞 9036882889 or support@artsnprints.com for customized pricing.

Shipping & Delivery

Q12. Do you provide pan-India delivery?
Yes, we provide door delivery across India, covering metros, tier-2 cities, and remote districts, including major tourist hubs and residential areas.

Q13. What is the dispatch time?
Standard production takes 3–5 working days post design approval.
Dispatch timelines may vary depending on order volume, customization, and delivery pin code.

Q14. How is my signage packaged?
All boards are securely bubble-wrapped, foam-protected, and edge-sealed to prevent transit damage.

Returns & Warranty

Q15. What if my product arrives damaged?
If you receive a damaged product, share unboxing images/videos within 24 hours via WhatsApp. We’ll review and replace it free of charge.

Q16. Can I return a custom order?
As every sign is custom-built, returns are not applicable once production starts. However, replacements are provided for verified manufacturing or transit damage.

Q17. How long does a directory board last?
With our weatherproof coating and UV-resistant finish, the boards have an average lifespan of 5–10 years, depending on placement and material.

General Queries

Q18. Do you provide installation services?
Yes, installation guidance and mounting accessories are provided. On-site installation is available in select metro cities.

Q19. Can you make bilingual or trilingual boards?
Yes, we support English + regional languages (Hindi, Kannada, Tamil, Telugu, Marathi, Bengali, Malayalam, etc.).

Q20. How can I contact customer support?
WhatsApp / Call: 9036882889 (24/365 Support)
support@artsnprints.com
DirectorySigns.artsNprints.com

DirectorySigns by artsNprints.com – Crafted for Clarity. Designed for Distinction. Delivered with Care.

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