Terms & Conditions | DirectorySigns.artsNprints.com
Welcome to DirectorySigns.artsNprints.com, a division of Arts N Prints – Newtech Corporation of India. By accessing, browsing, or purchasing through our website, you agree to abide by the following Terms and Conditions. Please read them carefully before placing any order.
1. General Overview
DirectorySigns.artsNprints.com specializes in custom-made directory signs, wayfinding boards, and building signage across India. By engaging with our platform, you acknowledge that all products are made-to-order and designed as per customer approvals, drawings, and specifications.
2. User Agreement
By using our services, you confirm that:
-
You are at least 18 years old and legally capable of entering into a binding agreement.
-
All information you provide (name, address, contact number, etc.) is accurate and complete.
-
You will not misuse the website for fraudulent, illegal, or unauthorized activities.
3. Product Customization and Artwork Approval
-
All custom signage and nameplates are manufactured only after receiving your pre-production design approval via email or WhatsApp.
-
Once artwork approval is confirmed, no design, material, or size changes will be accepted.
-
Minor visual variations may occur due to differences in screen display, lighting, or raw material texture (see Colour Variation Policy).
4. Pricing and Payments
-
All prices listed are inclusive of GST unless otherwise mentioned.
-
Payments must be made in full and in advance before production begins.
-
We accept online payments via secure payment gateways (UPI, credit/debit cards, net banking).
-
We do not accept Cash on Delivery (COD) for customized orders.
5. Shipping and Delivery
-
All products are shipped through trusted courier and logistics partners across India.
-
Average dispatch time: 5–8 working days post artwork approval.
-
Delays due to transportation, weather, or unforeseen circumstances are beyond our control, but we ensure proactive communication via WhatsApp or email.
-
Door delivery is available across all Indian states and union territories.
6. Cancellation Policy
-
Cancellations are only accepted before design approval.
-
Once production has started, cancellation requests cannot be processed as each product is custom-made.
-
For more details, refer to our Cancellation & Returns Policy page.
7. Returns and Refunds
-
Since products are customized and made-to-order, returns are accepted only for manufacturing defects or wrong dispatches.
-
Refunds (if approved) will be processed within 7–10 business days through the original payment mode.
-
Visit our Return & Refund Policy for more information.
8. Warranty and Durability
-
All signage products are designed using durable, weather-resistant materials such as acrylic, stainless steel, brass, titanium, or eco-friendly composites.
-
Warranty coverage may vary by product and excludes damage due to mishandling, improper installation, or exposure to corrosive environments.
9. Intellectual Property
All content on this website—including logos, product images, text, and design templates—is the intellectual property of Arts N Prints (Newtech Corporation of India). Unauthorized reproduction or redistribution of content is strictly prohibited.
10. Limitation of Liability
DirectorySigns.artsNprints.com shall not be liable for:
-
Minor deviations in color, texture, or finish.
-
Delays due to courier or third-party service interruptions.
-
Loss or damage resulting from user misuse, improper handling, or external environmental factors.
11. Privacy Commitment
We are committed to protecting your data and ensuring transparency. Please review our Privacy Policy to understand how we handle your personal information securely.
12. Governing Law and Jurisdiction
These Terms & Conditions are governed by the laws of India, with exclusive jurisdiction vested in the courts of Bengaluru, Karnataka.
13. Customer Support
For order tracking, support, or escalation, contact our 24/365 helpdesk:
WhatsApp / Call: +91 9036882889
support@artsnprints.com
www.DirectorySigns.artsNprints.com
14. Consent
By purchasing from DirectorySigns.artsNprints.com, you acknowledge that you have read, understood, and agreed to these Terms & Conditions in full.
