Shipping & Delivery Policy | DirectorySigns.artsNprints.com

Welcome to DirectorySigns.artsNprints.com, a premium online platform from Arts N Prints – Newtech Corporation of India, offering customized directory signs, wayfinding boards, and society nameplates with pan-India delivery.

Our Shipping & Delivery Policy ensures that every customer experiences a smooth, timely, and trackable order fulfillment process.

1. Dispatch Timelines

All signage products are custom-made after artwork approval.
Standard dispatch window: 5 – 8 working days post design confirmation and full payment.
For bulk or institutional orders, dispatch may extend to 10–12 working days depending on quantity and customization level.
You’ll receive WhatsApp / email updates at every stage — artwork approval, production, packing, and courier dispatch.

2. Door-Delivery Coverage

We ship across all states and union territories of India, including major metros and tourist hubs such as:
Mumbai, Pune, Bengaluru, Hyderabad, Chennai, Kochi, Delhi, Jaipur, Chandigarh, Ahmedabad, Goa, Shimla, Ooty, Munnar, Manali, Kolkata, Guwahati, Dehradun, Mysuru, Lucknow, Bhopal, and Bhubaneswar.
No location is too remote — our logistics partners reach hotels, resorts, apartments, and corporate offices nationwide.

3. Shipping Partners

We partner with reputed courier and transport networks such as DTDC, Blue Dart, Delhivery, and India Post Express, ensuring safe and traceable door delivery.
Tracking links are shared automatically once the shipment leaves our facility.

4. Packaging Standards

Each directory sign or nameplate is securely packed with:

Multi-layer bubble and corner protection
Rigid cardboard or wooden crates (for large plates)
Waterproof lamination and “Handle with Care” labeling
Our packaging protocol minimizes transit damage and maintains product integrity.

5. Transit Insurance

High-value or bulk consignments are covered under limited transit insurance.
Customers are advised to inspect the package upon delivery and notify our support team within 24 hours in case of visible damage or shortage.

6. Delivery Timelines

Average delivery times (post dispatch):

Metro Cities: 2 – 4 working days
Tier-2 / Tier-3 Towns: 4 – 7 working days
Remote Areas / Hilly Regions: 7 – 10 working days

All timelines are indicative and may vary due to courier network conditions, weather, or local regulations.

7. International Shipping

Currently, international door delivery is available on a case-to-case basis for select GCC and SAARC countries.
Customers can contact us via WhatsApp before placing such orders to confirm freight charges and customs compliance.

8. Undelivered / Re-delivery

If a parcel is returned due to incorrect address, unavailability, or refusal to accept, re-delivery charges will apply.
Please ensure your shipping address, pin code, and contact details are accurate during checkout.

9. Delay or Force Majeure

We strive for on-time dispatches, but delays may occur due to:

Transport strikes, lockdowns, or natural calamities
Raw material shortages or power disruptions
In such cases, our team will proactively communicate revised timelines.

10. Customer Communication

For any order-related queries, shipment tracking, or escalation, reach our 24 × 7 × 365 Customer Support:
WhatsApp / Call: +91 9036882889
support@artsnprints.com
www.DirectorySigns.artsNprints.com

11. Responsibility & Acknowledgment

Arts N Prints is not liable for delays once the shipment is handed over to courier partners.
Acceptance of delivery implies that goods are received in proper condition unless a written complaint is lodged within 24 hours of receipt.
All disputes are subject to Bengaluru, Karnataka jurisdiction.

12. Customer Commitment

We commit to delivering every signage order safely, on schedule, and exactly as approved — reflecting our core values of precision, professionalism, and trust.